Commercial property: improve your tenants’ experience and maximise rentability

 

As with many other industries, the property and asset management sector is undergoing a major revolution with an emphasis on the user experience. So, if you want to drive the value of your portfolio, you must now shift your focus to the occupant. This means analysing and collecting data from your properties to deliver the best experience possible, while at the same time ensuring you comply with ever-stricter regulations. The IntentPlatform helps commercial property managers stay ahead of the curve by leveraging the power of digital technology to maximise the value and rentability of their real estate.

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Manage your properties more efficiently

 

Property managers work with information from a wide variety of sources to help them manage their portfolio. Unfortunately, these sources are spread out across various tools and come in diverse formats, making it difficult to read and understand the potentially valuable data. The IntentPlatform centralises all this information into one single location and displays it through easy-to-read personalised dashboards and reports. This makes it infinitely simpler for property managers to glean actionable insights in all areas of their property management operations (regulation compliance, maintenance, etc.).

This enhanced visibility means real estate professionals can start acting and stop reacting, using concrete data to adopt a more proactive and preventative approach to property management.

Consolidate your data sources

Consolidate your data sources

Easily gather data from all your service providers thanks to the IntentReady ecosystem, which includes a library of standard connectors in the form of APIs and web services.
Keep an eye on your facilities

Keep an eye on your facilities

Monitor information on your facilities (energy consumption, usage, malfunctions, documents, etc.) and receive real-time alerts when a problem arises.
Stay on top of regulation compliance

Stay on top of regulation compliance

View scheduled inspections, see ongoing and unprocessed snags based on their criticality, be alerted when a regulation requires urgent action.

Get the most out of your service providers

 

Once a contract has been signed, property managers often have little way of knowing if the service provider is fulfilling their contractual responsibilities nor if the delivered service is up to standard. For this, they need a data platform that receives and visualises real-time information direct from their facilities.

The IntentPlatform does precisely that. It lets you set alerts so you can quickly contact a service provider in the event of negligence or discrepancies, while also streamlining dialogue and speeding up how quickly they can react to reports made by maintenance technicians and office managers. This ultimately empowers your service providers and helps ensure they stay fully committed to delivering the best service for your properties.

Inspect contractual responsibilities

Inspect contractual responsibilities

Visualise contract data and assess service providers’ performance based on how they respond to requests (response/turnaround times, type of maintenance performed, etc.).
Monitor service quality

Monitor service quality

Set limits for building facilities and be notified through your preferred channel (SMS, email, push notifications, APIs) when a problem arises.
Communicate easily with service providers

Communicate easily with service providers

Send maintenance and snag requests directly to your service providers’ IT system and receive their quotes directly back to yours.

Improve your energy efficiency

 

A growing concern for property managers and owners is how to reduce their building’s carbon footprint. As well as helping lower operations costs and deliver a better experience to tenants, increasing the energy efficiency of a property also plays a vital role in achieving CSR (Corporate Social Responsibility) goals and targets. On top of that, there is also the question of regulation compliance, with many countries introducing climate change laws that make improving energy efficiency not only a desired objective, but a legal obligation.
The IntentPlatform and the IntentReady ecosystem work together to help you maximise your properties’ energy efficiency by collecting various energy data and displaying it in real time through one single interface. This makes it easier to identify areas for improvement and take the necessary action to ensure your commercial real estate doesn’t fall foul of the law.

Measure energy performance

Measure energy performance

Centralise current and past data on your building’s energy consumption and occupant experience (temperature, humidity, air quality) from BMS, distributors and remote meters.
Compare building statistics

Compare building statistics

Set comparable metrics to compare data from different buildings in your portfolio and rapidly identify areas for improvement.
Comply with climate change laws

Comply with climate change laws

Supply your annual data to comply with climate change laws

Boost rental value by improving tenant satisfaction

 

The IntentPlatform streamlines the whole property management process by facilitating the relationship between property managers and service providers. By identifying and fixing issues more quickly and effectively, you will deliver a better experience to your tenants, which will be rewarded by lower turnover, higher occupancy rates and more lease signings. This ultimately boosts your property’s rentability and maximises your assets’ value throughout their lifecycle.

Assess the effectiveness of maintenance

Assess the effectiveness of maintenance

Monitor in real time how maintenance requests are dealt with and quantify the benefit of completed maintenance work in terms of tenant experience, energy consumption and safety.
Facilitate asset transfers

Facilitate asset transfers

Provide potential buyers with all the current and past property data needed when selling assets.
 Share data on a building’s facilities and energy efficiency

Share data on a building’s facilities and energy efficiency

Share energy consumption and facility data with occupants. Notify them in real time whenever problems occur and keep them up to date on the progress of repairs.

Want to know more about what we do for you?

Contact us
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Key figures

More than 700 000 housing More than 700 000 housing
More than 1 500 000 operations per year More than 1 500 000 operations per year
More than 100 000 Internet of things More than 100 000 Internet of things
More than 160 service suppliers More than 160 service suppliers

Discover the contribution of our four services to your market